SOUL MAKEUP CAN PROGRAM PREMIUM EXPEREINCE SERVICE AGREEMENT
PROGRAM BREAKDOWN:
You are agreeing to participate in the 3 Month CAN Program Premium Experience.
The program includes the following:
- 12 1 HOUR VIRTUAL 1:1 SESSIONS HELD IN A PRIVATE ZOOM ROOM
- GOAL MAPPING
- VOICE NOTE + EMAIL SUPPORT
- 90 DAY POST PROGRAM ROADMAP
CAN PROGRAM SERVICE AGREEMENT:
- PROFESSIONAL SERVICE FEES
The agreed upon investment is $3000 and this is due before our first scheduled session. If the payment has not been received prior to the 1st Development Session, this session will be rescheduled once payment is received.
All payments are nonrefundable.
Declined Payment Policy Any outstanding payments are due, in full, within 7 days of the first declined payment.
Email notifications of incomplete payments will be delivered, providing detailed steps to bring the account into good standing.
Should requests for payment receive no response or the account remain overdue 7 days after the first declined payment, access to program benefits will be suspended.
Access will be reinstated if payment is made in full 14 days after the original payment date unless we provide a written modification to your payment terms in writing.
NOTE: If you opt for the Afterpay payment feature, any issues with payment or your financing agreement are to be handled directly with Afterpay.
- PRIVACY POLICY
During the coaching process, it will be necessary for you to share sensitive and personal information. All communication is considered confidential and is not to be shared. At no time will we voluntarily divulge the coaching relationship between us and our clients without written permission from the clients, unless required to do so by law.
We ask that you do not share the video recordings or the Proprietary CAN Program materials or IP created by Elyse Conroy exclusively for the CAN Program.
If this proprietary information is shared without consent, legal action will be taken.
- DEVELOPMENT SESSION DATE/PROGRAM TIMING CONFIMRATION
You will select a weekly session time in your initial Strategy Session. Your graduation date will be 12 weeks from your start date (unless there are scheduled vacations, holiday’s or reschedules that push out your graduation date beyond the 12 week point).
If for any reason you need to change your session day/time, please discuss directly with Elyse in session and a new session time/day will be selected if available.
- CANCELLATION POLICY
We have a very strict policy when it comes to tardiness and cancellation.
If you no show for your Development Session, you lose this session and the time will not be refunded. It is your responsibility to make it on time every week to your session at the committed time.
Our sessions start ON TIME – you will be granted a 10-minute grace period but please note, if you arrive late, this time will not be refunded.
If you arrive beyond the 10-minute grace period, this will qualify as a no show and the session will be cancelled & no refund or reschedule opportunity will be offered.
- RESCHEDULE POLICY
We get it – life happens. But it is very important to note that consistently rescheduling will interrupt the coaching process which will impact your results. For this reason, we limit the reschedules to 2 while you are enrolled in the program.
You will be provided a link in your Welcome Email to reschedule your sessions.
- RELEASE OF LIABILITY
THIS IS LIFE COACHING – NOT THERAPY. Life Coaching is a service that provides personal coaching to specific individuals and/or groups. You as the client are aware that coaching is in no way to be construed or substituted as psychological counselling or any other type of therapy or medical advice.
We will at all times exercise my best professional efforts, skills and care of ensuring our client is coached to meet their coaching goals, the client understands and acknowledges the coach will not be liable legally or otherwise, for the actions the client may or may not undertake as a result of the life coaching sessions.
Our involvement is limited to Life, Career & Confidence Coaching. These services are not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment and we will not use it in place of any form of diagnosis, treatment or therapy.
No assumption of responsibility is made, or given, and the client requesting such advice agrees not to hold Elyse Conroy/Soul Makeup LLC (Provider) responsible or liable in any form or fashion, for such actions taken of their own accord. The method and process by which this advice and direction are given in no manner whatsoever, written or verbal, constitutes an agreement or liability on the part of the provider and is acknowledged to be different in many ways than clinical and medical counselling.
You (the client) agree that using any of these life coaching services are entirely at your own risk. Coaching services are provided "as is", without warranty of any kind, either expressed or implied, including without limitation any warranty for information services, coaching, uninterrupted access, or products and services provided through or in connection with the service. This service is requested at the client's own choice and with inherent singular responsibility.
- YOU CONTROL YOUR SUCCESS
The Soul Makeup LLC promise is to provide you with the best tools to support you in creating success inside the CAN Program, but it is up to you to use these tools to maximize results. Nothing in this Agreement and nothing in our statements to you shall be construed as promises or guarantees of your results in the Program.
- IF A PROBLEM ARISES FROM THIS AGREEMENT
We are confident you will successfully complete the Program. However, if a dispute does arise from this Agreement, you agree to resolve the dispute by submitting to neutral binding arbitration and agree not to seek court intervention as an alternative.
- ENTIRE AGREEMENT
You understand this is the entire Agreement between the parties. You understand that no other promises or agreements have been made except for those described in this Agreement.
By agreeing to the CAN Program Service Agreement you are indicating our understanding and agreement to the terms above.
- Elyse Conroy (CEO/Founder of Soul Makeup LLC/Coach – Service Provider) on behalf of Soul Makeup LLC